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CoinMarketCap

CoinMarketCap Reviews

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CoinMarketCap Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

CoinMarketCap has a 1.9 star rating from 56 reviews, 9% would recommend, and a large unfavorable share of feedback; consumers report widespread dissatisfaction and reliability concerns.

Key Takeaways for Future Customers

  • CoinMarketCap reviews show repeated customer complaints about frozen funds and delayed withdrawals.
  • Many users report requests for refunds and unexpected fees when trying to recover funds.

Negative Feedback / Risk Areas

  • Recurring reports of scams, account hacks, and poor customer service response.
  • High price level and demands for additional payments to release funds.

Positive Feedback

A small number of users report successful account access and withdrawals after support interaction.

View full overview ›

Media from reviews

CoinMarketCap - Review in Cryptocurrency Services category  from Grand Rapids,  Michigan
CoinMarketCap - Coin market cap app is not workingCoinMarketCap - They have constantly failed to tell me the complete picture until after...CoinMarketCap - They have constantly failed to tell me the complete picture... - Image 2CoinMarketCap - Problems with my accountCoinMarketCap - Problems with my account - Image 2CoinMarketCap - Need info to see of i am being scammed
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Lyndsey Nuz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Grand Rapids, Michigan

CoinMarketCap - Review in Cryptocurrency Services category from Grand Rapids, Michigan

CoinMarketCap - Review in Cryptocurrency Services category  from Grand Rapids,  Michigan

They won't allow you to communicate with them to get your money unfrozen. So to me, it's a bad review. You gotta go through loops and holes to get your money when you spent your hard earned money on Bitcoin.

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steven h Whp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fort Lauderdale, Florida

They have constantly failed to tell me the complete picture until after the fact.

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AI Highlights
  • - Final payment promised; 6 hours expected, but the wire bounced.
  • - No reference number; bank details unavailable; reps silent; losses around $20,000.
CoinMarketCap - They have constantly failed to tell me the complete picture until after...
CoinMarketCap - They have constantly failed to tell me the complete picture... - Image 2

This is regarding coinmarketcapwalletbnb@***.com. Today was the final payment, and Mr.

Wilson and the CEO were to wire funds today. I was informed that I would have the funds within 6 hours. At the 4-hour mark, I received an email telling me that Sofi Bank is bouncing the wire transfer back. They are telling me that it is not a commercial bank and that I have to have a minimum credit score to receive the wire.

Complete and utter *** I have received no reference number nor what bank the money is coming from, and now the CEO, Mr.

Narek G., and his sidekick have gone silent. They are scammers, and they have drained me out of at least 20,000.

Loss:
$5000000
Cons:
  • Scammers

Preferred solution: Full refund

User's recommendation: do not trust this company

View full review
1 comment
CoinMarketCap CMC

Hello Steven, based on the information you provided, you have been communicating with a scammer. We do not have an email address that starts with "coinmarketcapwalletbnb".

There are no employee named "Mr Wilson" and "Mr Narek G." working at CoinMarketCap. CoinMarketCap is not affiliated or partnered with SoFi bank; we are unfamiliar with the Crypto Tracker product in your screenshots as well. As a reminder, CoinMarketCap is not an exchange or wallet, and as such, there is no deposit or withdrawal on our platform. This means, there are no funds (no money) on our platform.

If there is someone telling you that you have funds on CoinMarketCap (using our Portfolio tool) or that you can deposit/withdraw on our platform, then they are a scammer. CoinMarketCap provides FREE informational data on cryptocurrencies and exchanges, meant to assist you in researching. We do not require any fees. We recommend always contacting CoinMarketCap through our official request form: https://***/request This is how you will know you are speaking with the authentic CoinMarketCap team.

Be aware that many scammers and impersonators of CoinMarketCap will try to take advantage of you. If scammers took your funds, we recommend contacting your banking institution, your local authorities, and/or your financial advisor regarding this scam.

Please be careful with your personal information and financial funds. Thank you.

Aayansh Yak

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Amsterdam, North Holland

Problems with my account

Contacted the company first

The reviewer tried to contact the company before posting this review.

CoinMarketCap - Problems with my account
CoinMarketCap - Problems with my account - Image 2

Wil account verwijderen denk dat ik te maken heb met fraude wil alles deleten, benaderd via facebook en whattsapp zou alleen app downloaden en nu moet ik fees betalen , wil dit helemaal niet graag alles verwijderen en rapporteren, bedankt. Hoor graag reactie van u op robvanderven17a@***.com. ik ga alles verwijderen

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Batchiri Ndoli M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Trento, Province Of Trente

Buongiorno e scusami per il disturbo ma...

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Contacted the company first

The reviewer tried to contact the company before posting this review.

AI Highlights
  • - Richiesta di verifica di un Gmail ricevuto da financeaml@***p-rec.com.
  • - Richiedono aiuto per verificare questo indirizzo email.
Updated by user Apr 18, 2026

Gentile Team di CoinMarketCap,Desidero esprimere il mio sincero ringraziamento per l’assistenza professionale e tempestiva che ho ricevuto dal vostro servizio clienti. La vostra disponibilità, cortesia e competenza hanno reso la mia esperienza estremamente positiva e mi hanno permesso di risolvere rapidamente ogni dubbio o problema.Apprezzo molto l’attenzione che dedicate ai vostri utenti e la qualità del supporto offerto, che testimonia l’impegno di CoinMarketCap nel garantire un servizio di alto livello.Grazie ancora per la vostra preziosa collaborazione. Continuerò a seguire con fiducia i vostri servizi e vi raccomanderò con piacere.Cordiali saluti,[Massaoudou B Ndoli]

Original review Apr 15, 2026

Buongiorno e scusami per il disturbo, ma voglio fare una verifica al riguardo di un'email che ho ricevuto da financeaml@***p-rec.com. Allora voglio il vostro aiuto, per favore verificate questo indirizzo email.

Loss:
$7

Preferred solution: Full refund

User's recommendation: Dipende dal

View full review
Jamy C Qqz
map-marker Tucson, Arizona

Need info to see of i am being scammed

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Contacted the company first

The reviewer tried to contact the company before posting this review.

CoinMarketCap - Need info to see of i am being scammed
CoinMarketCap - Need info to see of i am being scammed - Image 2
CoinMarketCap - Need info to see of i am being scammed - Image 3
CoinMarketCap - Need info to see of i am being scammed - Image 4
CoinMarketCap - Need info to see of i am being scammed - Image 5

I want to check to see if a wire transfer of 14,999 that has been sent to my Gmail is a wire transfer and now I get a Gmail from support telling me that they received this and I need to pay blockchain fees and release these and transfer fees. I just want to verify if this is a legit wire transfer to my Coinbase wallet.

I have screenshots of the money order or the wire transfer. I have screenshots of the money I sent: $188 and then $25, and they want $25 more.

I got a screenshot of their support link and they're telling me I have to pay one more $25 fee to receive it in my wallet. I don't have $25 more; I'm broke, and they tell me I only have 72 hours to do this, and today is the last day.

Preferred solution: Deliver product or service ordered

View full review
3 comments
CMC L

Hello Delrico, CoinMarketCap is not affiliated with Coinbase. As a reminder, CoinMarketCap is not an exchange or wallet, and as such, there is no deposit or withdrawal feature on our platform.

This means, there are no funds (no money) on our platform. If there is someone telling you that you can have funds or can transfer your funds to CoinMarketCap, then they are a scammer.

We recommend always contacting CoinMarketCap through our official request form: coinmarketcap(dot)com/request This is how you will know you are speaking with the authentic CoinMarketCap team. Thank you.

CMC L
reply icon Replying to comment of CMC L

Apologies, we made a typo in our previous response. Hello, CoinMarketCap is not affiliated with Coinbase.

As a reminder, CoinMarketCap is not an exchange or wallet, and as such, there is no deposit or withdrawal feature on our platform. This means, there are no funds (no money) on our platform. If there is someone telling you that you can have funds or can transfer your funds to CoinMarketCap, then they are a scammer.

We recommend always contacting CoinMarketCap through our official request form: coinmarketcap(dot)com/request This is how you will know you are speaking with the authentic CoinMarketCap team. Thank you.

CoinMarketCap

Hello Jamy, we have responded to your previous PissedConsumer comment, but just for your reference, we have reproduced the response below: Hello Jamy, please note that CoinMarketCap is not affiliated or partnered with "Coin Base”. As a reminder, CoinMarketCap is not an exchange or wallet, and as such, there is no deposit or withdrawal on our platform.

This means, there are no funds (no money) on our platform. If there is someone telling you that you can transfer your funds to CoinMarketCap or that you have funds on CoinMarketCap, then they are a scammer.

We recommend always contacting CoinMarketCap through our official request form: https://coinmarketcap(dot)com/request This is how you will know you are speaking with the authentic CoinMarketCap team. Thank you.

View more comments (2)
Jamy C Qqz
map-marker Tucson, Arizona

Verify a Bank of America wire 14,999 to me to my coinbase wallet

Contacted the company first

The reviewer tried to contact the company before posting this review.

AI Highlights
  • - Gmail claims to be Coinbase support about funds sent to my wallet; asks for 188 blockchain fee, then 25 and 25 more; user suspects it's fake.
CoinMarketCap - Verify a Bank of America wire 14,999 to me to my coinbase wallet
CoinMarketCap - Verify a Bank of America wire 14,999 to me to my coinbase wallet - Image 2
CoinMarketCap - Verify a Bank of America wire 14,999 to me to my coinbase wallet - Image 3
CoinMarketCap - Verify a Bank of America wire 14,999 to me to my coinbase wallet - Image 4
CoinMarketCap - Verify a Bank of America wire 14,999 to me to my coinbase wallet - Image 5

Yes, I received a Gmail from supposedly Coinbase support telling me I received 14,999 to my wallet, and then they told me I need to pay a blockchain fee of $188 for it to drop into my wallet. After I paid that, they told me I need to pay a $25 fee to prepare the funds to my wallet, and then they told me one more time I need to pay $25 more for the transaction to my wallet.

I'm starting to think this is a fake wire and support, and I wanted to check to see if it is. The wallet address they had me send this release month fee to, and you can also see their Gmail company name.

Preferred solution: Deliver product or service ordered

View full review
2 comments
CoinMarketCap

Hello Jamy, please note that CoinMarketCap is not affiliated or partnered with "Coin Base”. As a reminder, CoinMarketCap is not an exchange or wallet, and as such, there is no deposit or withdrawal on our platform.

This means, there are no funds (no money) on our platform. If there is someone telling you that you can transfer your funds to CoinMarketCap or that you have funds on CoinMarketCap, then they are a scammer. We recommend always contacting CoinMarketCap through our official request form: https://coinmarketcap.

com/request This is how you will know you are speaking with the authentic CoinMarketCap team. Thank you.

Guest

Yes I got a Gmail and it stated that I received $14,999 dollars from an individual from their Bank of America a transfer to my coinbase wallet they stated that it's in the blockchain on hold and they need process fees to transfer it to my wallet I got no verification from Bank of America all I got is a screenshot of the wire transfer from Bank and this Gmail coins base support wanting $188 and then a $25 and then another $25 fee to drop it in my wallet I am thinking this is a scam

View more comments (1)
Anonymous
map-marker Washington, District Of Columbia

I’ve not received my money yet

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I made a payment of 2000 to get money from coin market, and I need it processed now, I have bills to pay and it still hasn't been processed yet, what is going on with my payment? You gave me until tomorrow to pay it, get it processed immediately,

View full review
2 comments
CoinMarketCap CMC

Hello, as a reminder, CoinMarketCap is not an exchange or wallet, and as such, there is no deposit or withdrawal on our platform. This means, there are no funds (no money) on our platform.

If there is someone telling you that you have funds on CoinMarketCap (using our Portfolio tool) or that you can deposit/withdraw on our platform, then they are a scammer. CoinMarketCap provides FREE informational data on cryptocurrencies and exchanges, meant to assist you in researching. We recommend always contacting CoinMarketCap through our official request form: https://***/request This is how you will know you are speaking with the authentic CoinMarketCap team. Be aware that many scammers and impersonators of CoinMarketCap will try to take advantage of you.

If scammers took your funds, we recommend contacting your banking institution, your local authorities, and/or your financial advisor regarding this scam.

Please be careful with your personal information and financial funds. Thank you.

CoinMarketCap CMC
reply icon Replying to comment of CoinMarketCap CMC

Official request form: coinmarketcap(dot)com/request

View more comments (1)
Mark J Vjv
map-marker Watertown, Wisconsin

Scammed out of $875,000

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Contacted the company first

The reviewer tried to contact the company before posting this review.

Supposedly this is a Facebook-supported site, and I was led to this site via a Facebook representative who assured me my previously scammed money would be returned. Over the course of a week, the scammer drained my bank accounts and left me with $1,100 out of a blockchained amount of over $875,000.

Loss:
$875000
Pros:
  • Facebook condoned
Cons:
  • Too complicated

Preferred solution: Full refund

User's recommendation: Forget it

View full review
steven h Whp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fort Lauderdale, Florida

They have not answered any of my questions calls etc

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I have been trying to contact these people for days now, and nothing. I do not trust them.

I will not use them again, and I recommend that you do not use them either.

As far as I'm concerned, they have taken my money, and I have nothing in return. I do not trust them.

Loss:
$5000
Cons:
  • Dont communicate
  • Tell the whole story

Preferred solution: Full refund

User's recommendation: find somebody else

View full review
1 comment
CoinMarketCap CMC

Hello Steven, based on the feedback you provided, you may have been communicating with a scammer. As a reminder, CoinMarketCap is not an exchange or wallet, and as such, there is no deposit or withdrawal on our platform.

This means, there are no funds (no money) on our platform. If there is someone telling you that you have funds on CoinMarketCap (using our Portfolio tool) or that you can deposit/withdraw on our platform, then they are a scammer. CoinMarketCap provides FREE informational data on cryptocurrencies and exchanges, meant to assist you in researching. We do not require any fees.

We recommend always contacting CoinMarketCap through our official request form: https://***/request This is how you will know you are speaking with the authentic CoinMarketCap team. Be aware that many scammers and impersonators of CoinMarketCap will try to take advantage of you. If scammers took your funds, we recommend contacting your banking institution, your local authorities, and/or your financial advisor regarding this scam.

Please be careful with your personal information and financial funds. Thank you.

MICHAEL M Lot
map-marker Dublin, Leinster

Failure to respond to email and phone request for information

Contacted the company first

The reviewer tried to contact the company before posting this review.

I have invested a significant amount of money with a company called Finvetex. I'm deeply suspicious of their bona fides.

After demanding payments for a plethora of supposed costs, they are now saying that I owe CoinMarketCap 14,000 before they can release my funds. Is that true?

Loss:
$300000
Pros:
  • Dont know ive never had any dealings with coinmarketcap
Cons:
  • Did not respond to request for information

Preferred solution: Information on whether I owe coinmarketcap €14,000

View full review
Ronnie W Yxb
map-marker Antioch, Tennessee

Transfer issues

Contacted the company first

The reviewer tried to contact the company before posting this review.

I'm trying to transfer crypto from my wallet to my SoFi wallet. I need assistance sending the funds to SoFi.

Pros:
  • Great service

Preferred solution: Transfer my crypto

View full review
Delrico B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Withdraw funds

Contacted the company first

The reviewer tried to contact the company before posting this review.

CoinMarketCap - Withdraw funds

I need to withdraw my funds I need my wallet address to withdraw my funds I Been waiting for a week I never received it and I need help on how to transfer funds to my bank account

View full review
1 comment
CMC L

Hello Delrico, CoinMarketCap is not an exchange or wallet, and as such, there is no deposit or withdrawal feature on our platform. This means, there are no funds (no money) on our platform.

If there is someone telling you that you can have funds or can transfer your funds to CoinMarketCap, then they are a scammer.

We recommend always contacting CoinMarketCap through our official request form: coinmarketcap(dot)com/request This is how you will know you are speaking with the authentic CoinMarketCap team. Thank you.

Aurelien f
map-marker Toulouse, Upper Garonne

Escroquerie

Contacted the company first

The reviewer tried to contact the company before posting this review.

Jai été contacté par soit disant un conseiller de ma banque Boursorama jeudi soir. Jai partagé mon écran avec ce conseiller. Vendredi matin je navais plus rien sur mes comptes

Loss:
$104000
Cons:
  • 7 btc

Preferred solution: Full refund

User's recommendation: Ne jamais partager l’écran

View full review
Stephanie H Vcr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My account has been hacked and there...

Contacted the company first

The reviewer tried to contact the company before posting this review.

My account has been hacked and they are stealing from me. I can't even log in now. They logged into my bank info as well and changed everything.

Cons:
  • It can be hacked to easy

User's recommendation: I can't login to see anything please stop them and help m

View full review
Anonymous
map-marker Bangor, Maine

I was not made aware that I was going to have to pay thousands of dollars to collect my trade.

I was not made aware that I was going to have to pay thousands of dollars to receive my profits. These things should be made noticeably.

View full review
1 comment
CMC L

Hello, CoinMarketCap is not an exchange or wallet, and as such, there is no deposit or withdrawal feature on our platform. This means, there are no funds (no money) on our platform.

If there is someone telling you that you can have funds or can transfer your funds to CoinMarketCap, then they are a scammer.

We recommend always contacting CoinMarketCap through our official request form: coinmarketcap(dot)com/request This is how you will know you are speaking with the authentic CoinMarketCap team. Thank you.

Abhishek S Dfj
map-marker Kanpur, Uttar Pradesh

Coin market cap app is not working

Contacted the company first

The reviewer tried to contact the company before posting this review.

CoinMarketCap - Coin market cap app is not working

Coinmarketcap app is not working atleast 15 days I have 3 mobile app is not working in any mobile please solve

View full review

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